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Group Benefit Services helps employers halt the explosive growth of health coverage expenses by introducing healthcare enterprise resource planning strategies to employee health benefits. We are committed to saving employers and members money, while delivering top quality, high touch and high tech member service.

GBS leverages our decades of experience, industry-leading benefits expertise, administrative excellence and our advanced technology to bring you the most innovative and affordable benefits.

We hope you take advantage of all of our services and offerings and we wish you the best of health!

Kathy Simmons, President

  • Member Services: 800-638-6085

HCIactive provides cloud-based solutions to the healthcare industry’s leading member services providers and insurers. We are proud that your company has chosen to create a culture of health, and we will do our best to help you towards reaching your health and wellness goals!

We invite you to learn more and we’d love to hear from you!

Henry Cha, CEO


Wellness Navigators


Health Coaches

For benefits questions and technical support, please contact a Wellness Navigator.


For confidential health questions and wellness support, please contact a Health Coach.

Wellness Navigator Hours:

  • Monday-Friday 8 a.m.-9 p.m. (ET)

Health Coaching Hours:

  • Monday-Friday 8 a.m.-11 p.m. (ET)
  • Saturday 9 a.m.-1 p.m. (ET)

Download the My GBS Health Plan Mobile App

Access your wellness on-the-go! Conveniently access your employer-sponsored health and wellness program in a secure and easy-to-use mobile app. You'll have access to all the same great features of your wellness portal on your phone!

Holiday Schedule

We will be closed on the following (observed) holidays:

  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving (and the following Friday)
  • Christmas Day
  • New Year’s Day